We are searching for a results-oriented Analyst to join our growing Customer Operations team in Pune. In this role, you will be responsible for delivering exceptional customer service through our inbound chat platform. You will handle customer inquiries promptly, escalate complex issues to the appropriate team members, and participate in the improvement of our customer service processes.
The ideal candidate will possess proven communication and interpersonal skills, a passion to customer satisfaction, and a results-driven mindset. Exceptional analytical skills and the ability to handle multiple inquiries simultaneously are also necessary.
If you are enthusiastic about joining a rewarding environment and making a meaningful impact on our customers, we encourage you to apply.
Looking for Inbound Chat Analyst in Pune! Become a part of Eclerx
Are you enthusiastic about providing exceptional customer support? Do you have great communication proficiency? If so, we encourage you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a global company that provides technology services. Our team is committed to delivering outstanding service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Providing to customer questions in a timely and helpful manner
* Handling with customer concerns
* Maintaining customer interactions
A great opportunity to join a dynamic team and make a real impact. We offer a attractive salary and benefits package.
If you are interested in this role, please submit your resume and cover letter to [email protected] .
Inbound Chat Analyst Position at Eclerx
At Eclerx, we're seeking a driven and talented Person to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Support for our valued customers, providing real-time assistance through our online chat platform. You will Resolve a wide range of customer inquiries, from Technicalsupport to billing questions and Service information.
Your exceptional communication skills and Analytical abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Responsibilities include:
- Promptly respond to customer inquiries via chat.
- Provide clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Collaborate with other departments to resolve complex cases.
Eclerx Pune Seeks Talented Inbound Chat Analysts
Eclerx Pune is actively recruiting talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.
- The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, assisting with technical issues, and ensuring a positive customer experience.
- We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Apply now if you are a team player with a keen work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.
Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a driven individual with a talent for communication? Do you thrive in a fast-paced environment and enjoy solving problems? If so, then Eclerx has an outstanding opportunity for you! We are currently seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the first point of contact for our valued customers via live chat. You will address concerns in a timely and professional manner, ensuring a positive customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and effective responses to customer inquiries.
- Guiding users through online processes
- Maintaining a positive and helpful attitude
This is an opportunity to grow your skills in a dynamic environment. We offer a attractive benefits package and the chance to make a real impact. If you are ready to take on this rewarding role, we encourage you to apply!
Jumpstart an Inbound Chat Analyst Career at Eclerx, Pune
Are you a eager individual with exceptional communication skills? Do you excel in a fast-paced environment? If so, then explore this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the first point of contact for customers seeking assistance via our online chat platform. check here You'll deliver efficient and constructive solutions to their inquiries, guaranteeing a positive customer experience.
- Yourselves role will demand communicating with customers in a courteous and friendly manner.
- You will also be responsible for addressing a variety of customer issues
- Eclerx offers a rewarding work environment with opportunities for advancement.